Dear Valued Guest

Coronavirus COVID-19

Royal Villas management and staff in consultation with our Hygiene consultant specialists, herby inform you of the following precautions taken by our various staff and departments to ensure your safety during this pandemic.

• Guest rooms / villas are cleaned and sanitized using surface spray as well as a bleach based chemicals. You might encounter strong chemical odors in the rooms during this period.
• All linen is laundered at high temperature with bleach based chemicals.
• Hospital grade (70% alcohol) Hand Sanitizer is placed at all entrance of public areas. Please sanitize your hands.
• Where possible, all doors have been left open in public areas to reduce surface contact.
• Villa & room door handles are sprayed with surface alcohol based sanitizer when servicing.
• Restaurant has closed all cold buffet areas for the duration. Individual cold items will be served where possible to reduce contamination risk as suggested by our hygiene consultant specialists.
• Staff are briefed daily on procedures and are well advised regarding hand washing and sanitizing procedures.
• Please note that staff are NOT advised to wear surgical masks or surgical gloves. Along with the advice sought from our hygiene consultants, wearing surgical gloves reduces hand washing and sanitizing, increasing contamination risk. For gloves to be effective they would need to be disposed and change after every surface contact.

Yours Sincerely

Karol Joszkowski
General Manager